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FAQ: Instore music solutions

This page helps with typical entry questions: Is Spotify enough in the store, when does a static package fit, when does ongoing radio make sense, and where does self-service end?

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Music package

Static one-time solution

You build one final playlist from multiple source collections, buy it once and then receive ZIP download, license and invoice.

Instore radio

Continuously curated program

For larger store networks, central administration and ongoing music updates, radio is the better fit than a static package.

Orientation

Quickly reach the right solution

If you are unsure, the Instore navigator guides you to quick start, package start, radio or the right next step in just a few questions.

Quick overview

Jump to the right topic

The hub FAQ mainly answers the product choice. For the detailed package flow, there are direct links to the package subpages below.

Package or radio?

Which Instore solution fits which need

Start with the core decision here: music package, Instore radio or an individual quote path.

Is Spotify, Apple Music, or a private playlist enough for my store?

For commercial in-space playback, a private streaming account is usually not a sufficient usage basis. Audiocrowd is the instore licensing path for that, with documented use and clear records.

When does a music package for business locations fit?

When you want to assemble one fixed playlist once, purchase it and then use it yourself. The package is designed as a static, one-time licensed solution for single locations or smaller setups. For typical spaces such as music for restaurants or music for cafes or music for hotels or music for shopping centers & malls or music for furniture stores or music for galleries, museums & exhibitions or music for retail or music for spas & wellness areas or music for hair salons or music for tanning salons or music for nail & beauty studios or music for bakeries or music for bars & lounges or music for cafes & bistros there are also matching entry pages in the new use-case area.

When is Instore radio the better solution?

When you need ongoing updates, central control, multiple locations or a continuously curated music program for dynamic business situations.

What is the practical difference between package and radio?

The package is the more static one-time solution with a fixed music selection. Instore radio is the ongoing model with central control and regular updates.

When do I need an individual quote?

When size, number of locations or overall need no longer fit cleanly into self-service. This especially applies to larger floor areas, many locations or edge cases between package and radio.

Where do I find the details for the package flow?

For the concrete package purchase, use the dedicated package FAQ and the package pricing .

Purchase, license & download

What you receive after purchase

What is included in the deliverable for a music package?

After payment or trust release, a ZIP export of the final playlist is generated. License documents and invoice are also available in the customer account.

Is the license one-time or recurring?

Music packages are intended as a one-time license. Instore radio, by contrast, is an ongoing service with recurring delivery.

Can I start as a guest and buy later?

Yes. Quick start, package start and builder also work in guest mode. Account and invoicing details are added at checkout at the latest.

How is compliance ensured?

Through clear license terms, safe tracks inside the package flow, documented orders and the delivery of license and purchase documents in the customer account.

Do I receive documented license documents per location or use?

Yes. For the Instore area you receive documented license and purchase documents so that usage, purchase and location reference remain traceable.

Locations & scale

When self-service ends and what happens then

When is self-service for music packages sufficient?

When you stay within the intended package limits and need a static solution for manageable locations. The current package self-service is designed for up to 5 locations.

When do I need an individual quote instead of self-service?

When the largest location exceeds 1,000 sqm, many locations are involved or special requirements no longer fit cleanly into package or standard radio.

What happens if my business grows?

Then additional locations, larger areas or a switch from package to Instore radio may become sensible. If your setup grows, self-service can turn into an upgrade or quote path when needed.

For which kinds of business locations is which model typically sensible?

Single shops, boutiques, practices or smaller cafes often start sensibly with a package. Multiple branches, fitness and wellness chains or dynamic spaces more often benefit from Instore radio.

Do I need to maintain my music regularly myself?

With a package you usually work with a more static music stock. With Instore radio, ongoing updates and a continuously curated program are part of the model.

How do I quickly find out what fits my business?

Use the Instore navigator if you cannot yet confidently classify your setup between package, radio and quote path.

Go directly to the right area

Still unsure which path fits your setup? Then start with the Instore navigator.

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License music for your intended use

We check whether a track can be licensed for your use based on the specific track and usage context, including your selected channels, territory, and term. The resulting license defines which uses it covers. If your case cannot be assessed automatically, we review it individually.