FAQ: Instore music solutions
This page helps with typical entry questions: Is Spotify enough in the store, when does a static package fit, when does ongoing radio make sense, and where does self-service end?
Static one-time solution
You build one final playlist from multiple source collections, buy it once and then receive ZIP download, license and invoice.
Continuously curated program
For larger store networks, central administration and ongoing music updates, radio is the better fit than a static package.
Quickly reach the right solution
If you are unsure, the Instore navigator guides you to quick start, package start, radio or the right next step in just a few questions.
Related use cases for instore spaces
If you need music for restaurants, cafes, or other commercial spaces, these target pages lead directly into the matching new use cases.
- Music for instore & hospitality spaces
- Music for Restaurants
- Music for Cafes
- Music for Hotels
- Music for Shopping Centers & Malls
- Music for Furniture Stores
- Music for Galleries, Museums & Exhibitions
- Music for Retail
- Music for Spas & Wellness Areas
- Music for Hair Salons
- Music for Tanning Salons
- Music for Nail & Beauty Studios
- Music for Bakeries
- Music for Bars & Lounges
- Music for Cafes & Bistros
Jump to the right topic
This FAQ helps you choose the right option. For details about buying a package, see the package FAQ and pricing page.
Which Instore solution fits which need
Start with the core decision here: music package, Instore radio or an individual quote path.
Is Spotify, Apple Music, or a private playlist enough for my store?
For commercial in-space playback, a private streaming account is usually not a sufficient usage basis. Audiocrowd is the instore licensing path for that, with documented use and clear records.
When does a music package for business locations fit?
When you want to assemble one fixed playlist once, purchase it and then use it yourself. The package is designed as a static, one-time licensed solution for single locations or smaller setups. For typical spaces such as music for restaurants or music for cafes or music for hotels or music for shopping centers & malls or music for furniture stores or music for galleries, museums & exhibitions or music for retail or music for spas & wellness areas or music for hair salons or music for tanning salons or music for nail & beauty studios or music for bakeries or music for bars & lounges or music for cafes & bistros there are also matching entry pages in the new use-case area.
When is Instore radio the better solution?
When you need ongoing updates, central control, multiple locations or a continuously curated music program for dynamic business situations.
What is the practical difference between package and radio?
The package is the more static one-time solution with a fixed music selection. Instore radio is the ongoing model with central control and regular updates.
When do I need an individual quote?
When size, number of locations or overall need no longer fit cleanly into self-service. This especially applies to larger floor areas, many locations or edge cases between package and radio.
Where can I find more information about buying a package?
For the concrete package purchase, use the dedicated package FAQ and the package pricing .
What you receive after purchase
What is included with a music package?
Once your purchase is confirmed, a ZIP export of the final playlist is created. License documents and invoice are also available in your customer account.
Is the license one-time or recurring?
Music packages are intended as a one-time license. Instore radio, by contrast, is an ongoing service with recurring delivery.
Can I start as a guest and buy later?
Yes. You can put together a package before creating an account. Add account and billing details by the time you buy.
How is compliance ensured?
Through clear license terms, carefully reviewed tracks, documented orders and license and purchase documents in your customer account.
Can I use AI music as background music in my business?
Not automatically. AI music is not GEMA-free simply because it was created with an AI tool. If human creative contributions were involved or cannot be ruled out with certainty, the music may be protected by copyright and subject to remuneration for playback in a business. AI generation alone is therefore not reliable proof that music is GEMA-free. For your business, use music with a traceable chain of rights and clear GEMA status. Audiocrowd provides GEMA-free music from identified human composers with a documented chain of rights.
Do I receive documented license documents per location or use?
Yes. For the Instore area you receive documented license and purchase documents so that usage, purchase and location reference remain traceable.
Plan and expand locations
When is self-service for music packages sufficient?
When you stay within the intended package limits and need a static solution for manageable locations. The current package self-service is designed for up to 5 locations.
How do I book Instore radio for multiple branches?
You can book up to 100 branches online. Choose the number of branches and the area tier of your largest branch. The per-branch price is multiplied by the number of branches; you can then manage branches and playback devices centrally in your customer account. Contact us for more than 100 branches.
What happens if my business grows?
If you add more branches, we can adjust your Instore radio subscription. You can then manage the new branches and playback devices in the same customer account.
For which kinds of business locations is which model typically sensible?
Single shops, boutiques, practices or smaller cafes often start sensibly with a package. Multiple branches, fitness and wellness chains or dynamic spaces more often benefit from Instore radio.
Do I need to maintain my music regularly myself?
With a package you usually work with a more static music stock. With Instore radio, ongoing updates and a continuously curated program are part of the model.
How do I quickly find out what fits my business?
Use the Instore navigator if you cannot yet confidently classify your setup between package, radio and quote path.
Go directly to the right area
Still unsure which path fits your setup? Then start with the Instore navigator.
