FAQ
On this page we answer frequently asked questions about our platform and music licensing. If you missed a desired information on these topics, please do not hesitate to contact us.
Not sure which license you need?
Our license assistant helps you quickly and easily find the right license. You can also find out if your project requires GEMA-free music or if you can also use P.R.O.. Music can be used.
Launch license assistantWhat is audiocrowd?
What can I use this music for?
What is royalty-free music?
What are the benefits of using royalty-free music?
Is royalty-free music professional?
Is every music track on audiocrowd royalty-free? Are the composers not members of collecting societies?
What is "lizenzfreie Musik" (royalty-free music)?
What is P.R.O. music?
What is GEMA?
What are the tasks of GEMA?
I have a YouTube channel. Do I need a new license for each video?
What do I get when I purchase a music track?
What is the purpose of the GEMA exemption document?
Are track variants included in the price?
Am I allowed to edit or modify a purchased music track?
I want to use a track as an intro or outro. Which license is right for me?
In which formats will I receive the music files?
I need formats for my telephone system. Are these formats included after purchase?
My video or project appears in multiple languages. Do I need to purchase multiple licenses?
Can I test the music before purchasing?
When can I download my tracks after purchase?
Which payment methods are accepted? Is payment by invoice possible?
Can I use a purchased music track for additional projects?
I am unsure which license is suitable for my project. What should I do?
I can't find a suitable music track for my project. What should I do?
What does the 'YouTube ContentID' note next to a track mean?
Are all music tracks royalty-free, AKM-free, SUISA-free, etc.?
Do I need to place a copyright notice / source credit in my project?
Is there a subscription or flat rate?
I am a musician myself. Can I publish my music on audiocrowd?
Can I include projects I created for a client as a reference in my portfolio (e.g., on my website)?
Am I allowed to register the purchased music in fingerprinting databases (e.g., ContentID on YouTube)?
Is upgrading a license after purchase possible?
My project requires various technical file formats. Do I need to purchase a new license each time?
I am working on behalf of a client. Can I enter them as the licensee?
Is it possible to place an order without creating a customer account?
Where can I download the track after purchase?
Is the 'audiocrowd preview' watermark also heard in the purchased version?
Why do I need to provide information about my project during purchase?
How long do I have access to my music tracks, invoice, and GEMA exemption on the server?
Are my licenses still valid after the expiration of a subscription?
I have a question that is not answered on this page. Where can I ask my question?
Music for videos, podcasts and other media projects
On audiocrowd you will find high-quality music for your videos, image films, podcasts and other media projects. Use our search to quickly find the right music for your project. If you need only a few titles, the single purchase is right for you. If you need more music, we recommend our music subscription.
Sound effects for videos, podcasts and other media projects
On audiocrowd you will find high-quality sound packages and individual sound effects for your videos, image films, podcasts and other media projects. Use our search to quickly find the right sound effects for your project.
Music packages for events and shows
Download the right background music for your event. Browse our music packages and save the GEMA fees. Our music packages are each 2h long and after licensing you will not incur any further costs.
Instore radio: Background music for retail stores
We put together the right playlists for your store and save you half of the GEMA fees on the side. With our in-store radio, you always have the latest music and can conveniently play out your own announcements and advertising offers in your store.
Telephone announcements and waiting loops
We produce an individual telephone greeting for you with our team of speakers and provide the appropriate music. So that your company presents itself in the best light with every call.
Professional voice actors for your projects
You need the right voice for your video or project? You will find what you are looking for in our speaker pool. Whether it's a simple telephone announcement or a multilingual commercial. Our speakers look forward to working with you.