#27
Technology Bundle
by
Artem Pedan
Do you need professional phone announcements to your on-hold line?
Easily create your individual telephone greeting with professional music using our telephone greeting configurator.
We organize professional voice recording, mixing and suitable file formats for your phone system. Delivery within 5-7 business days.
To the telephone greeting configuratorWhat music for the telephone system?
To create a pleasant, positive atmosphere for their waiting callers, pop music with light electronic sounds is suitable. Light jazz notes are also often found. Especially Lounge or Easy-Listening Music is suitable for queues.
The particular song should be easy and and innocuous. It is important that the song does not become unpleasant even during longer waiting times. If song passages repeat too often, the listener will get bored faster.
The main purpose of the music piece is to put the caller in a positive and patient mood. After all, nobody likes to wait in a waiting loop.
What mistakes should you avoid with music on hold?
In the best case, good music on hold should be voiced by a professional speaker. This will ensure that the speech is intelligible and reaches your callers with the right tonality.
The right sound format of the music also plays a role. Most telephone systems require one of the following formats:
- CCITT a-law
- CCITT u-law
- MP3, 128kbps, mono
- WAV, 16bit, 8kHz, mono
You can easily convert the formats yourself using an audio program, such as Audacity. If you need help with format conversion after purchasing on audiocrowd, we are of course available.
Music subscription for content creator
The music subscription from audiocrowd offers customers access to an extensive catalog of GEMA-free and P.R.O.. Music. With fixed monthly prices, they can use as many tracks as they want. Subscribers receive worldwide, perpetual licenses and benefit from easy rates and high-quality music for their projects.
Your advantages with the audiocrowd music subscription
- Access to over 20k tracks and variants
- Simple and flexible pricing model
- Royalty free P.R.O. tracks on demand, and globally valid licenses
- starting at 20€ / month
How to shorten the waiting time for the caller felt?
The right background music feels entertaining for the caller. This makes the time until they are connected with an employee seem to pass more quickly.
You can support this perception very well if you use speech in between in your on-hold message. An example of such a message: "Please be patient a little longer. The next free employee will be with you shortly". This way, callers feel a little less lost and are usually more patient.
Passing on information about the remaining time is also a good idea. For example, the position in the current queue or the approximate remaining wait time. This way, callers can better estimate how long it will take.
This approach is especially recommended for long waiting times. In this way, you give your customers the chance to perhaps try again at a later time.
Our bundles at a savings price
License multiple titles for your project and secure deep discounts with our media bundles.
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Download the right background music for your event. Browse our music packages and save the GEMA fees. Our music packages are each 2h long and after licensing you will not incur any further costs.
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We put together the right playlists for your store and save you half of the GEMA fees on the side. With our in-store radio, you always have the latest music and can conveniently play out your own announcements and advertising offers in your store.
For telephone systems / voice productions
Telephone announcements and waiting loops
We produce an individual telephone greeting for you with our team of speakers and provide the appropriate music. So that your company presents itself in the best light with every call.
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You need the right voice for your video or project? You will find what you are looking for in our speaker pool. Whether it's a simple telephone announcement or a multilingual commercial. Our speakers look forward to working with you.
